Not all the trainers received their thank-you gift

Michelle was so busy with all the moving parts at Bootcamp in October that a few of our lovely trainers didn't receive their thank you gift before they hopped in their taxi

What happened – Michelle was so busy with all the moving parts at Bootcamp in October that a few of our lovely trainers didn’t receive their thank you gift before they hopped in their taxi.

What we’ve changed – The system for thank you gifts at the next bootcamp will be different so if Michelle does have to tend to other things the trainers will still get their thank you’s on their departure!

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Mistakes :

The campaign scenario became too intense

In future we’re going to have a briefing at the start of every scenario to outline what actions are and are not appropriate. We won’t hesitate in future to suspend the scenario if we have any worries

Mistakes :

We nearly ran out of beds

We discovered that actually the venue hadn't checked there would be enough beds. After a bit of scramble it's all OK now, everyone will have a nice bed to sleep in.