Job title: Online Training Logistics Coordinator
Contract type: Fixed term for 6 months
Starting date: ASAP
Hours of work: 0.6 FTE (equivalent to 22.5 hours per week)
Location: Anywhere in the UK
Salary: £25,225 – £33,108 depending on experience and location
Benefits: 5% employer pension contribution, 28 days annual leave plus Bank Holidays and additional closure days in December
Reporting to: Programme Manager
Application deadline: 11.30pm Sunday 12th July

To arrange an informal chat about the role, please contact [email protected].


Job Description

About us
We are a charity dedicated to ensuring that people most impacted by injustice are leading campaigns that affect their lives, from better housing to fairer treatment of migrants to LGBTQ+ rights. Our mission is to support people to run effective campaigns that challenge injustice. We do this by running campaign training programmes that help people develop the skills, confidence and community to change things that matter to them. In our trainings, we prioritise people from communities directly impacted by injustice. In response to the urgent needs created by Covid-19 we are taking our training online and need an experienced IT Coordinator to join our internal team of trainers.

About the job
We are seeking an Online Training Logistics Coordinator who will help us set up and deliver our exciting new distance learning programme for campaigners. The successful applicant will join our existing trainer team, providing logistical support to enable the delivery of accessible campaigning training to people most directly impacted by injustice in this country and globally. Participants might be low-income, working-class people, people of colour, disabled people, LGBTQ+ people and migrants, refugees and asylum seekers.

Our graduates testify before Parliament, organise national demonstrations, change laws and wage important, successful campaigns. They are from diverse and marginalised communities and our evaluation shows that they are developing confidence in their ability to affect change and are making meaningful ‘wins’ towards achieving their aims on a broad range of issues such as; violence in a community, access to public space, fairness in the asylum system, and women’s inclusion and safety in leisure centres.

We know there is a huge demand for our work, so are working hard to grow our organisation in a sustainable way. You’ll be a key part of doing that – by helping our colleagues deliver efficient, powerful programmes.

Job Purpose

Customise, maintain and troubleshoot the online learning platform
Support participants to access our online spaces
Administrative support for the training programme

Job responsibilities

Customise, maintain and troubleshoot the online learning platform
Arrange and prepare distance learning spaces so that training can be delivered with efficiently
Assist in the delivery of sessions by providing logistic support throughout

Support participants to access our online spaces
Ensure staff and participants have accessible information about our technology and systems to effectively participate in distance learning activities, potentially having had little experience with technology in the past
Facilitate test sessions for participants to familiarise themselves with our online learning space building their competence and confidence to participate.

Administrative support for the training programme
Support the collection and dissemination of evaluation data
Work within agreed budget
Provide information for grant applications and reports

General
Develop and maintain objectives and work plans for the roles responsibilities
Work in a sustainable manner with consideration of the natural environment.
External customer service: answer the general Campaign Bootcamp phone via Circleloop and relevant emails via [email protected]
Any other reasonable tasks as directed by your line manager or Leadership Team
At all times adhere to relevant legislation including GDPR
At all times take personal responsibility for exhibiting behaviours in line with the person specification and the values of Campaign Bootcamp.

Person Specification

EXPERIENCE

 Desirable   Essential 
Experience in supporting people to engage with technology
Experience of online training environments
Experience providing logistical and technical support to complex programmes
Experience working within communities impacted by injustice, including low-income/working class people, people of colour, disabled people, migrants and LGBTQ+ people. We are seeking someone who has experience working within these communities either through campaigning or other types of work.
Experience collecting data for evaluation purposes

SKILLS

Desirable

 Essential 

Able to communicate clearly and appropriately with different people
Able set up online systems and software in ways that prioritise user experience
Able to explain features and functions of standard programmes such as Zoom and Gsuite
Able to work effectively under pressure
Able to prioritise a varied and fast-paced workload and deliver to deadline
Able to develop your own work plan and manage it independently
Able to take initiative to develop creative solutions to problems as they arise

BEHAVIOURS

Desirable

 Essential 

Ability to work independently
Be a “people person”, someone who enjoys engaging with new people and is a good listener, as well as a good communicator with patience
Aware of how systemic injustice operates in our society (i.e. economic inequality, racism and heterosexism) and excited to explore how best to confront these issues in the workplace
Flexible and adaptable to change
Respond positively to new challenges
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