Job title: Communications Coordinator
Contract type: Fixed term for 18 months
Starting date: February 2021 (interviews to be conducted on 7th or 8th January)
Hours of work: 0.8-1.0 FTE (equivalent to 30-37.5 hours per week)
Location: Anywhere in the UK
Salary: £25,225 – £26,507 FTE pro rata depending on experience (plus an additional London weighting of £3,567 for those living in London)
Benefits: 5% employer pension contribution, 28 days annual leave plus Bank Holidays and additional closure days in December
Reporting to: Alumni and Communications Manager
Application deadline: 9am on Thursday 10th December 2020

About us

We are a charity dedicated to ensuring that people most impacted by injustice are leading campaigns that affect their lives, from better housing to fairer treatment of migrants to LGBTQ+ rights. Our mission is to support people to run effective campaigns that challenge injustice. We do this by running campaign training programmes that help people develop the skills, confidence and community to change things that matter to them. In our trainings, we prioritise people from communities directly impacted by injustice.

About the job

We are seeking a new Communications Coordinator to support programmes and teams across the organisation to communicate to external audiences. The Communications Coordinator will work with the Alumni and Communications Manager to create and implement a new communications strategy. They will provide editorial support across the organisation, and be responsible for generating content. The successful candidate will be responsible for monitoring, evaluating and reporting on the communications and engagement across our platforms.

Our graduates testify before Parliament, organise national demonstrations, change laws and wage important, successful campaigns. They are from diverse and marginalised communities and our evaluation shows that they are developing confidence in their ability to affect change and are making meaningful ‘wins’ towards achieving their aims on a broad range of issues such as; violence in a community, access to public space, and fairness in the asylum system.

We know there is a huge demand for our work, so are working hard to grow our organisation in a sustainable way. You’ll be a key part of doing that – by helping our colleagues deliver communications for efficient, powerful programmes.

Job purpose

Supporting teams and programmes across the organisation with communications needs
Coordinating digital content, including monitoring and reporting on engagement
Coordinating communications with programme participants and alumni

Job responsibilities

Supporting teams and programmes across the organisation with communications needs

  • Supporting the Alumni and Communications Manager and Leadership Team to create and implement a Communications Strategy
  • Coordinating external public-facing communications using mediums such as the newsletter, social media, and website
  • Supporting the development of brand and editorial guidelines and a toolkit for content contributors and ensuring brand implementation across the organisation
  • Providing editorial support across the organisation, including advising colleagues from other teams on the tone, creation and scheduling of communication materials, including maintaining the communications calendar
  • Working with Fundraising team to create materials needed for fundraising campaigns
  • Supporting the production of the annual report and other publications
  • Staying up to date on sector communications trends and make recommendations for adjustments to strategies and practices

Coordinating digital content, including monitoring and reporting on engagement

  • Coordinating maintenance of the website, including monitoring and improving SEO and accessibility of the website
  • Coordinating the digital content creation process, including writing, sourcing, commissioning and editing content for newsletter, blog and website (including video/audio content)
  • Supporting the Programmes Coordinator to write and implement a social media strategy and manage channels
  • Monitoring and reporting on engagement across all communications platforms

Coordinating communications with programme participants and alumni

  • Supporting with coordinating communications and programming for training programmes and alumni programmes, including the annual Community Conference
  • Coordinating management of the Facebook community group
  • Support community members to take part in blog interviews and create content for the blog and social media platforms
  • Supporting the Head of Training, Training Manager, and wider training team with updating training materials, including online resources

General responsibilities

  • Develop and maintain work plans for the roles responsibilities and objectives
  • Work in a sustainable manner with consideration of the natural environment
  • External customer service: answer the general Campaign Bootcamp phone via CircleLoop and emails relating to fundraising via the charities inbox
  • Any other reasonable tasks as directed by your line manager
  • At all times adhere to relevant legislation including GDPR
  • At all times take personal responsibility for exhibiting behaviours in line with the person specification and the values of Campaign Bootcamp

Person specification

 

Experience Essential  /  Desirable
Experience in coordinating communications in a professional and/or public-facing context    ✓
Experience in using social media, including scheduling and monitoring tools     ✓
Experience in designing communications materials for use on digital platforms    ✓
Experience in newsletter writing and using other communication tools and platforms, including blogs and emails    ✓
Experience using email marketing software such as Mailchimp    ✓
Experience working within communities impacted by injustice, including low-income/working class people, people of colour, disabled people, migrants and LGBTQ+ people. We are seeking someone who has experience working within these communities either through campaigning or other types of work.     ✓
Experience in designing and/or implementing a communications strategy    ✓
Experience using digital design tools such as Adobe Creative Cloud    ✓
Experience using CRM software such as Salesforce    ✓
 

Skills

Essential  / Desirable
Strong writing skills, preferably for large external audiences    ✓
Able to communicate clearly and appropriately with different people on multiple communication channels    ✓
Able to work effectively under pressure     ✓
Able to work well in a team and with the line manager and to work well with colleagues and community members    ✓
Able to work independently, to plan and manage own workload    ✓
Able to solve problems, someone who is proactive in coming up with solutions to the issues that present themselves    ✓
Aware of how systemic injustice operates in our society (i.e. economic inequality, racism and heterosexism) and excited to explore how best to confront these issues in the workplace    ✓
Flexible and adaptable to change     ✓
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